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Legal Disclaimers

Use of Web Site Information:

You may download, view, copy and print documents and graphics incorporated in these documents (the "Documents") from this website subject to the following:

1.The Documents may be used solely for personal, informational, and/or non-commercial purposes;

2.The Documents may not be modified or altered in any way; and

3. Except as expressly provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this website in whole or in part without the prior written permission of American Plaque Company.

DISCLAIMER

The information, products and services contained on this website may be out of date or include omissions, inaccuracies or other errors. Except where expressly provided otherwise in an agreement with American Plaque Company, all information, products, and services are provided "AS IS" without warranty of any kind. American Plaque Company hereby disclaims all warranties with respect to this information,  products, and services, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose.

IN NO EVENT SHALL AMERICAN PLAQUE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO , OR USE OF, THIS WEBSITE. AMERICAN PLAQUE COMPANY RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO THIS WEBSITE AT ANY TIME WITHOUT NOTICE.

LINKS

General Hypertext Links - American Plaque Company freely grants permission to anyone wishing to link to this website, and we will gladly remove any link from this website upon request from the linked entity. This website is not sponsored or associated with any particular linked entity unless so stated by that entity and American Plaque Company. By clicking on these links, you will be leaving the American Plaque Company website, and going to another, entirely independent website. American Plaque Company provides these links as a service to our visitors and users; however, it takes no responsibility and makes no representations as to the accuracy or any other aspect of the information contained in these other websites. The existence of any particular link is simply intended to imply potential interest to the reader.

American Plaque Company reserves the right to change this policy at any time. Be sure to check this page periodically for any changes.

Return & Refund Policy

Return & Refund Policy

Notification of defects or damage in transit need to be sent to American Plaque Company via email within 5 business days of receipt of your items.  The day of receipt will be that day noted by the courier delivery company that the item(s) were received and signed for. The Company will not process any claim after this time period has elapsed.  

Warranty Claim

Warranty only covers the item(s) sold by American Plaque Company. Warranty does not cover any other equipment used in conjunction with the item(s) sold by Military Plaques.

All warrantees are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused, physically damaged or used under conditions for which it was not designed.

Customer is responsible for proper packaging of RA returns. All warranties will be void on items that are insufficiently or inaccurately packaged. Customer is responsible for all the shipping charges associated with returning the defective merchandise. If any item(s) returned for warranty claim is determined to be physically damaged, the item(s) will be returned to the customer as is.

Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to American Plaque Company.

American Plaque Company is not responsible for any parcel missing in transit, on its return back to American Plaque Company.

Warranty turnaround time

Turnaround time for warranty claims largely depends on the item and the nature of the work to be completed. American Plaque Company will endeavor to ensure the turn around time is as short as practically possible,

NON-WARRANTY RETURNS

Custom Made or Stock Items

Non-stock/Custom made items that are made to order that have been approved by the customer, shipped and received in good order  but are  subsequently returned to  us by agreement are subject to a 100% re-stocking fee.

Stock Items

Stock items that are shipped but are subsequently returned to us by agreement are subject to a 30% re-stocking fee plus freight charges.