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MilitaryPlaques.com is part of American Plaque Company and is based in
Indiana.
MilitaryPlaques.com is part of American Plaque Company and is based in
Indiana. American Plaque Company owns and operates its own workshops so
we do not rely on any third parties in any of our plaque manufacturing.
All our mahogany wood products are individually hand made and then hand painted
and finished.
For over 20 years the American Plaque Company has been providing the U.S. military, law enforcement
agencies, government agencies and civilian groups with with superb quality
plaques, emblems, nameplates, shadow boxes and other custom made wooden items
and memorabilia.
Unrivalled Quality
Each American Plaque Company military wall plaque is crafted from one piece of solid, kiln dried
mahogany. The designs are hand carved and then painted using only the
highest quality enamel based paint available.
All American Plaque Company's products are guaranteed to be free of defects from
workmanship or damage due to shipment.
Custom Made
No laser burning, no cold metal pressing, no plastic lamination and no decals.
Hard caved and hand painted. Individually made from kiln dried mahogany
wood to satisfy your rigorous standards.
Any Logo, Emblem or Patch
Because each plaque is individually made we are able to customize plaques for
you. The examples you see within this website are just a few of the many
thousands of designs completed over the years. In fact, we probably have
your military logo on file.
We Accept Custom Orders - No Artwork Set Up Fees!
Design or Order Queries? Call 1-800 313 1876
or Email Us
IMPORTANT NOTES:
DUNS NUMBER: 963256842
CAGE/NCAGE Code: 3EF68
CORPORATE TAX ID: 27-2920261
Legal Business Name:
CONNECT INTERNATIONAL, LLC
These details can be checked at Business Identification Number Cross-Reference
System (BINCS) at:
http://www.bpn.gov/bincs/begin_search.asp
To view the ChoicePoint profile for MilitaryPlaques.Com, please click
here.
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TERMS & CONDITIONS OF SALE
Approval Process for Custom Items
Prior to the dispatch of custom made items from our workshop customers will be
sent via email a high quality color image of their finished product for the
purposes of approval. Only after approval is given by the customer will a
custom product be dispatched to you. Please ensure that the email address you
give is valid and that any email filters are set to accept emails from both
MilitaryPlaques.Com and ConnectIntLLC.Com domains.
Check you email regularly for approval requests. If you will not be able to
check your email (for example you will be on deployment) send us an alternative
contact who is authorized to approve your order.
American Plaque Company is not liable for delivery delays caused by
non-receipt of customer approval.
Delivery Schedules
Custom made items are typically delivered with a 4-6 week period from the
confirmation of order. If you require your item by a specific date we
recommend you use the express service. American Plaque Company is not
liable for delays caused by the courier delivery companies.
Express Manufacture & Shipping Orders: If you have paid for an Express
Manufacture & Shipping Service you item will be manufactured
within a 2 week period of receiving full payment and confirmation of artwork.
Upon approval to ship the item will be shipped to you via FEdEx. American Plaque Company is
not liable for delays caused by the courier delivery companies. American Plaque Company also reserves the right to withdraw the Express SHipping
Service option on any product ordered and refund the express fee in full.
The American Plaque Company Quality Guarantee
We stand behind the outstanding quality of all of our plaques, shadow boxes and
desk nameplates. But we understand that things can and sometimes do go wrong.
If there's a defect with the materials or workmanship of your American Plaque Company product, or if was damaged in transit we'll issue you a
merchandise credit to buy a new product from our website.
Anytime, anywhere, no hassles.
Cancellation of order
Cancellations for unique design orders will incur a 100% cancellation fee. This
is to reflect the labor cost and the unique nature of the product. Cancellations
of stock items will incur a 50% re-stocking fee plus freight costs and should be
returned to our distribution point in Indiana U.S. in the original packing
material, the goods will be checked for damage prior to the refund being made.
Rework Fees
Corrections or alterations submitted by the customer after artwork has been
confirmed and the item has been submitted for approval (examples: wrong artwork
supplied, instructional lapses, additional logos, insertion of missed names on
lapses as per customer’s list supplied, re-positioning of artwork details,
re-designing as per customer’s request after review of approval photos) are
subject to the following fees:
Items/orders with a
retail price of $300.00 and below: $30.00
For items/orders
with a retail price of $301.00 and up: 10% of the retail price.
No rework will be carried out until the above fees are paid
in full. The customer must be aware
and accept that any rework will delay the shipping date and subsequent delivery
date.
Transaction Fees Any
additional transaction requested by the customer (e.g. cancellation of duplicate
order or cancelation of duplicate item within an order) is subject to a $25
transaction fee.
Warranty Policy Details
Notification of defects or damage in transit need to be sent to American Plaque Company via email within 5 business days of receipt of your items.
The day of receipt will be that day noted by the courier delivery company that
the item(s) were received and signed for. The Company will not process any claim
after this time period has elapsed.
WARRANTY CLAIM PROCEDURE
Once we receive your warranty claim, we will evaluate it. Warranties usually
take 2-3 business days to process. If the claim meets our guidelines, we will
replace your product or send merchandise credit which can be used at
www.militaryplaques.com.
All shipping costs will be covered by American Plaque Company in the event an
item has to be returned to The Company. You will be supplied with a courier
account number to use to return the items.
The manufacturing time for replacement custom made items is typically 4-6 weeks,
unless you opted for the Express Manufacture and FedEx Delivery Service where the replacement item(s)
will be manufactured within 2 weeks of the dispute resoultion and then shipped
via FedEx.
Returning a Item On Warranty
Once the warranty claim has been approved American Plaque Company will arrange for
the items to be returned to the company's warehouse. Please repack the
items in their original packaging.
NON-WARRANTY RETURNS
Custom Made or Stock Items
Non-stock/Custom made items that are made to order that have been approved by
the customer, shipped and received in good order but are
subsequently returned to us by agreement are subject to a 100% re-stocking
fee.
Stock Items
Stock items that are shipped but are subsequently returned to us by agreement
are subject to a 30% re-stocking fee plus freight charges.
American Plaque Company Legal/Disclaimers
Use of Web Site Information:
You may download, view, copy and print documents and graphics incorporated in
these documents (the "Documents") from this website subject to the following:
1) the Documents may be used solely for personal, informational, and/or
non-commercial purposes;
2) the Documents may not be modified or altered in any way; and
3) except as expressly provided herein, you may not use, download, upload, copy,
print, display, perform, reproduce, publish, license, post, transmit or
distribute any information from this website in whole or in part without the
prior written permission of American Plaque Company.
DISCLAIMER
The information, products and services contained on this website may be out of
date or include omissions, inaccuracies or other errors. Except where expressly
provided otherwise in an agreement with American Plaque Company, all
information, products, and services are provided "AS IS" without warranty of any
kind. American Plaque Company hereby disclaims all warranties with respect to
this information, products, and services, whether express or implied,
including the implied warranties of merchantability and fitness for a particular
purpose. IN NO EVENT SHALL CONNECT INTERNATIONAL LLC BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF
PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN
ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO , OR USE OF, THIS
WEBSITE. CONNECT INTERNATIONAL LLC RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES
TO THIS WEBSITE AT ANY TIME WITHOUT NOTICE.
LINKS
General Hypertext Links - American Plaque Company freely grants permission to
anyone wishing to link to this website, and we will gladly remove any link from
this website upon request from the linked entity. This website is not sponsored
or associated with any particular linked entity unless so stated by that entity
and American Plaque Company. By clicking on these links, you will be leaving
the American Plaque Company website, and going to another, entirely
independent website. American Plaque Company provides these links as a service
to our visitors and users; however, it takes no responsibility and makes no
representations as to the accuracy or any other aspect of the information
contained in these other websites. The existence of any particular link is
simply intended to imply potential interest to the reader.
PRIVACY
American Plaque Company uses its best efforts to respect the privacy of its
online visitors. American Plaque Company may use "cookie" technology (a tiny
element of data that is sent to your browser, which may then be stored on your
hard drive so we can recognize you when you return) only to obtain non-personal
information from our online visitors in order to improve their online
experience. For example, we track the total number of visitors to our sites in
the aggregate.
American Plaque Companyonly gathers personally identifiable data, such as
names, addresses, email addresses, etc. when VOLUNTARILY submitted by a visitor.
For example, personally identifiable information may be collected in order to
fulfill an order or respond to a request for literature or to download images.
This information is used by American Plaque Company or our partners who are
involved in the operation of these sites for internal purposes.
American Plaque Company does not rent, sell or share e-mail addresses!
E-mail addresses are used for routine business communications between American Plaque Company and our customers and to send product and information updates
to those customers who have requested to receive them.
American Plaque Company reserves the right to change this policy at any time.
Be sure to check this page periodically for any changes.
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