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MilitaryPlaques.com is part of Connect International LLC and is based in Indiana.
Connect International LLC owns and operates its own workshops so we do not rely on any third parties in any of our
plaque manufacturing.
All our products are individually hand made and then hand painted and finished.
For over 17 years Connect has been providing the U.S. military, law enforcement agencies, government agencies and civilian groups with with superb quality plaques, emblems, nameplates,
shadow boxes and other custom made wooden items and memorabilia.
Unrivalled Quality
Each Connect
military wall plaque is crafted from one piece of solid, kiln dried mahogany. The designs are hand carved and then painted using only the highest quality enamel based paint available.
All Connect International's products are guaranteed to be free of defects from workmanship or damage due to shipment.
 Custom Made
No laser burning,
no cold metal pressing, no plastic lamination and no decals. Hard caved and hand painted. Individually made
from kiln dried mahogany wood to satisfy your rigorous standards.
Any Logo, Emblem or Patch
Because each plaque is individually made we are able to customize plaques for you. The examples
you see within this website are just a few of the many thousands of designs completed over the years.
In fact, we probably have your military logo on file.
We Accept Custom Orders - No Artwork Set Up Fees!
Design or Order Queries?
Call 1-800 313 1876
or Email Us
The Military's Personalized Military Plaque Supplier for Over 15 Years
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IMPORTANT NOTES:
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DUNS NUMBER: |
118972582 |
| CAGE/NCAGE Code: |
3EF68 |
| CORPORATE TAX ID:
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71-0883577 |
| Legal Business Name: |
CONNECT INTERNATIONAL, LLC |
These details can be checked at Business
Identification Number Cross-Reference System (BINCS) at:
http://www.bpn.gov/bincs/begin_search.asp
To view the ChoicePoint profile for MilitaryPlaques.Com, please click
here.
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Order Enquiries? Call Toll Free 1-800 313 1876
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TERMS & CONDITIONS OF SALE
Approval Process for
Custom Items
Prior to the dispatch of custom made items from our workshop customers
will be sent via email a high quality color image of their finished
product for the purposes of approval.
Only after approval
is given
by the customer will a custom product be dispatched to you.
Please ensure
that the email address you give is valid and that any email filters are
set to accept emails from both MilitaryPlaques.Com and ConnectIntLLC.Com domains.
Check you email regularly for approval requests. If you will not be able
to check your email (for example you will be on deployment) send us an
alternative contact who is authorized to approve your order.
Connect International
LLC is not liable for delivery delays caused by non-receipt of customer
approval.
Delivery Schedules
Custom made items are
typically
delivered with a 4-6 week period from the confirmation of order.
If you require your
item by a specific date we recommend you use the express service.
Connect International
LLC is not liable for delays caused by the courier delivery companies.
Express Orders:
If you have paid for an Express Delivery Service you will receive your
item within a two week period. Connect International
LLC is not liable for delays caused by the courier delivery companies.
Connect International LLC also reserves the right to withdraw the
Express Delivery Service option on any product ordered if it feels that
the two week delivery schedule cannot be met.
The Connect International Quality Guarantee
We
stand behind the outstanding quality of all of our plaques, shadow boxes
and desk nameplates. But we understand that things can and sometimes do
go wrong. If there's a defect with the materials or
workmanship of your Connect International LLC product, or if was
damaged in transit we'll issue you a merchandise credit to buy a new
product from our website.
Anytime, anywhere, no hassles.
Cancellation of order
Cancellations for unique design orders will incur a 100% cancellation
fee. This is to reflect the labor cost and the unique nature of the
product. Cancellations of stock items will incur a 50% re-stocking fee
plus freight costs and should be returned to our distribution point in
Indiana U.S. in the original packing material, the goods will be checked
for damage prior to the refund being made.
Warranty Policy Details
Notification of
defects or damage in transit need to be sent to Connect International
LLC via email within 5 business days of receipt of your items. The day of
receipt will be that day noted by the courier delivery company that the item(s) were received and signed for.
The Company will not process any
claim after this time period has elapsed.
WARRANTY CLAIM PROCEDURE
Once we receive your warranty claim, we will evaluate it. Warranties
usually take 2-3 business days to process. If the claim meets our
guidelines, we will replace your product or send
merchandise
credit which can
be used at
www.militaryplaques.com.
All shipping costs will be covered by Connect International LLC in the event an item
has to be returned to The Company. You will be supplied with a courier account number to use to return the items.
The manufacturing time for replacement custom made items is typically
4-6 weeks, unless you opted for the Express Delivery Service where the
replacement item(s) will be with you within 2 weeks.
Returning a Item On Warranty
Once the warranty claim has
been approved Connect International will arrange for the items to be
returned to the company's warehouse. Please repack the items in
their original packaging.
NON-WARRANTY RETURNS
Custom Made or Stock Items
Non-stock/Custom made items
that are made to order that have been approved by the customer,
shipped and received in
good order but are subsequently returned to us by agreement are subject
to a 100% re-stocking fee.
Stock Items
Stock items that are shipped
but are subsequently returned to us by agreement are subject to
a 30%
re-stocking fee plus freight charges.
Connect
International LLC Legal/Disclaimers
Use of Web Site
Information:
You may download, view, copy and print documents and graphics
incorporated in these documents (the "Documents") from this website
subject to the following:
1) the Documents may be used solely for personal, informational, and/or
non-commercial purposes;
2) the Documents may not be modified or altered in any way; and
3) except as expressly provided herein, you may not use, download,
upload, copy, print, display, perform, reproduce, publish, license,
post, transmit or distribute any information from this website in whole
or in part without the prior written permission of Connect International
LLC.
DISCLAIMER
The information, products and services contained on this website may be
out of date or include omissions, inaccuracies or other errors. Except
where expressly provided otherwise in an agreement with Connect
International LLC, all information, products, and services are provided
"AS IS" without warranty of any kind. Connect International LLC hereby
disclaims all warranties with respect to this information,
products, and services, whether express or implied, including the
implied warranties of merchantability and fitness for a particular
purpose. IN NO EVENT SHALL CONNECT INTERNATIONAL LLC BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR
DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR
ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM
YOUR ACCESS TO , OR USE OF, THIS WEBSITE. CONNECT INTERNATIONAL LLC
RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO THIS WEBSITE AT ANY
TIME WITHOUT NOTICE.
LINKS
General Hypertext Links - Connect International LLC freely grants
permission to anyone wishing to link to this website, and we will gladly
remove any link from this website upon request from the linked entity.
This website is not sponsored or associated with any particular linked
entity unless so stated by that entity and Connect International LLC. By
clicking on these links, you will be leaving the Connect International
LLC website, and going to another, entirely independent website. Connect
International LLC provides these links as a service to our visitors and
users; however, it takes no responsibility and makes no representations
as to the accuracy or any other aspect of the information contained in
these other websites. The existence of any particular link is simply
intended to imply potential interest to the reader.
PRIVACY
Connect International LLC uses its best efforts to respect the privacy
of its online visitors. Connect International LLC may use "cookie"
technology (a tiny element of data that is sent to your browser, which
may then be stored on your hard drive so we can recognize you when you
return) only to obtain non-personal information from our online visitors
in order to improve their online experience. For example, we track the
total number of visitors to our sites in the aggregate.
Connect International LLC only gathers personally identifiable data,
such as names, addresses, email addresses, etc. when VOLUNTARILY
submitted by a visitor. For example, personally identifiable information
may be collected in order to fulfill an order or respond to a request
for literature or to download images. This information is used by
Connect International LLC or our partners who are involved in the
operation of these sites for internal purposes.
Connect International LLC does not rent, sell or share e-mail addresses!
E-mail addresses are used for routine business communications between
Connect International LLC and our customers and to send product and
information updates to those customers who have requested to receive
them.
Connect International LLC reserves the
right to change this policy at any time. Be sure to check this page
periodically for any changes.
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Spoofing or Forging of our e-mail addresses
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Some spammers launch e-mail campaigns that look like
messages sent by MilitaryPlaques.com
We, as well as other respected names, are the victims of spammers who
are forging/faking/spoofing our email addresses. It is totally beyond
our control, and we regret very much that we cannot stop it.
We have nothing to do with such spam, which is a misrepresentation of
our good name.
We do not send, and have never sent, spam email
of any sort.
In fact, we strongly oppose the act of "spamming" or sending unsolicited
commercial email (UCE).
If you have received such spam email we are sorry, but emphasize that it
was nothing to do with us and was beyond our control.
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What is E-mail Spoofing? (Faking or Forging)
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"E-mail Spoofing" is the latest nasty trend in spam,
it is the practice used by many spammers to falsify the header
information in their e-mail advertisements. By changing the header
information someone can make the email appear to come from whoever they
choose.
Hackers are now routinely stealing the e-mail or Web site identities of
many people on the Web, and using them to send millions of pieces of
junk advertising or offending e-mails.
The average person on the Internet doesn't yet understand what's
happening here, and many legitimate companies are obviously being
victimized.
For more information, see these
Anti Email Spoofing and
Anti-Spam pages.
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How You Can Help - Handling Spam Spoofers
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If you ever receive such spam-mails that look like
messages sent by MilitaryPlaques.com, please do this:
1. Report spoofed MilitaryPlaques.com e-mails to us at:
info@militaryplaques.com
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Send the original spoofed e-mail as an attachment. (See the
"send" menu of your e-mail program)
Sending the e-mail as an attachment is the best way to preserve the
"header information," which makes it easier for us to trace the true
origin of the forgery.
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OR
If you cannot send the forged e-mail as an attachment, forward the
e-mail, and include as much of the header information as you are
able to maintain.
The headers we need are well labeled and look something like this:
X-Sender: someone@domain.com
X-Sender-IP: [10.1.2.3]
X-Date: Tue, 18 Apr 2003 20:12:06 +0000 (UTC)
X-Recipient: you@domain.com
X-OUID: 1
To find the header information, configure your e-mail program to
show All Headers (this varies from program to program).
For Internet Explorer you can do this:
- right-click the unopened e-mail in your inbox,
- and then click "Options" to open the window that includes
"Internet Headers."
To track the actual sender of a particular message, we need this
"extended headers" information.
If you simply forward an e-mail message to someone, these headers
will be lost, so whenever you are reporting spam be sure to
cut-and-paste the message header from the spam message and send it
in the body copy of your e-mail message.
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Please understand that we will not be able to respond to all of
the e-mail reports we receive.
2. Report spam to your ISP
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Report spoofed e-mails to your ISP and notify them that someone
has stolen our e-mail identify.
Be sure to cut-and-paste the message header from the spam message
and send it in the body copy of your e-mail message, as described
above (1).
3. Never respond to requests for personal information
that may be contained in the forged e-mail.
4. Please don't do anything which might result in MilitaryPlaques.com
being wrongly blacklisted as a spammer.
Thank you for your help and understanding,
The Military Plaques Team |
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Toll
Free
1-800 313 1876
(+1 574 968 3856)
Email Us
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